Our online platform MyBestFX offers the innovative 'Fix and Collect' service, which allows clients to fix favorable exchange rates online and collect the cash within the next 3 hours. This service is designed for those who need to efficiently manage their currency needs while protecting themselves from the volatile forex market fluctuations.
You log into MyBestFX online platform, select the desired currencies for conversion and get the current exchange rate. If the rate meets your satisfaction, you can fix it immediately and select one of the UFC stores to collect the money. You can fix your amount and the rate for a period of 3 hours.
Upon locking in the rate, clients receive a confirmation along with a transaction number. The rate is secured for a specified period, typically up to 3 hours, allowing clients enough time to visit a retail office and pick up their cash.
You must visit the location selected while fixing the rate, bringing along a valid ID and the transaction number. In case you will not show up during the 3 hours following the fixing moment, the transaction is cancelled automatically. You will be informed by email on the cancellation status.
At the retail office, staff verify the fixed rate and transaction details. You then pay in cash or by a debit card. The currency exchange is processed at the fixed rate.
You collect your exchanged currency in cash.
Clients benefit from protection against any adverse forex market movements from the time of transaction initiation to completion.
The online rate locking combined with physical cash collection offers both convenience and security.
With a broad network of retail offices throughout Switzerland, clients can easily find a convenient location to complete their transactions.
The Fix and Collect service prioritizes user ease and security. Clients can set up transactions from home or on the go, and then safely collect their cash in our offices. This process avoids the need for exchanging banking details online, enhancing security. Moreover, the cash collection is immediate, eliminating any waiting period for funds to clear or transfer.
MyBestFX also meets the diverse needs of cross-border clients with a range of tailored services. To access these additional features, simply create an account with us—a quick and easy process. Once registered, you can enjoy a variety of services beyond just Fix and Collect, taking full advantage of everything MyBestFX has to offer such as:
Once you’ve created an account with MyBestFX, you can transfer the amount in CHF you wish to convert into EUR. You'll benefit from our competitive exchange rates, and we will promptly transfer the converted funds to your bank account in your country of residence.
If you’re looking for a better exchange rate than what your bank offers, convert the required amount with us for your mortgage payments in EUR. We will transfer the funds directly to your creditor’s bank account. By using this service, customers can save up to 5% of their total annual mortgage payments.
With us, you have the flexibility to transfer part of your salary directly to your bank account in your country of residence, while withdrawing the remaining portion in cash from one of our exchange offices. Our competitive online exchange rates also apply to your cash withdrawals. Having cash on hand is essential for daily life, and with us, you can get it at an exceptional rate!
Each of our services is designed to provide convenience, competitive rates, and high level security, making MyBestFX a trusted platform for managing cross-border financial transactions. Whether you're paying bills in EUR, transferring your salary, or withdrawing part of it in cash, MyBestFX offers a simple and efficient solution for all your financial needs.
